● Client Name: SkillsCafé
● Industry: Training and Development
● Client Background: SkillsCafé specializes in training company teams using a gamification platform to ensure learning through practice. They offer both online and on-site training.
● Challenges Key Challenges: SkillsCafé had a previous negative experience with an outsourcing company that failed to deliver results, making them skeptical about outsourcing again. Initially, they were not confident in our ability to achieve good outcomes, but we were able to change their perspective by delivering 56 meetings in 8 months across the Middle East.
● Implemented Solutions: We committed to delivering 10 meetings per month. Despite facing challenges in two of those months, we compensated in the following months to stay on track.
● Tools Used: Cold calls, cold emails, LinkedIn outreach
● Results Key Outcomes: We successfully delivered 56 meetings in 8 months across the Middle East.
● Metrics: Our goal was 10 meetings per month. If we fell short in any month, we added the missing meetings to the next month’s target.
● Lessons Learned Insights: A single disappointing experience can lead to a better path and improved results. We strive to ensure our clients are satisfied and recognize that not all outsourcing companies are the same.
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